Frequently asked questions

We have gathered some of the most frequently asked questions below. Please read through them before making general requests through our support system. However, if you cannot find the information you are looking for, head over to our contact section here.

Also, please note that feature requests, bug tickets, and calculation documentation is only available to logged-in users.

For Oil Companies

Although we are a digital company, we still need a “manual” contract with oil companies. Please contact us here for quotes or demo requests.

If you are a drilling/completion engineer, register for a trial license here, and give us a name we can contact in your organisation.

If you are a purchaser, head over to our documentation section here or send or a request through our contact section.

For Consultants

Oliasoft wants to lower the high barriers that block access to advanced engineering tools, and offers discounted rates for independent consultants.

Just send us an email and ask for a discounted rate, and we’ll get back to you shortly. In the meantime, you can register for a trial license here.

For Students

Students can register here. Shortly after registering, you’ll receive user credentials from us.

Note that Oliasoft can also provide access to our platform for entire classes of students. If you need to secure access for an entire class, please send a list with the students’ names, email addresses, and graduation years to us here: support@oliasoft.com

Company level

If you want to set default units for the entire company (all users), you click the icon next your company after logging in. Set the desired unit preferences and press Save. All units will be updated according to the given preferences.

Individual level

If you want to set individual/personal default units, you click the icon next your name after logging in. Set the desired unit preferences and press Save. All units will be updated according to the given preferences

Company level

To add company-specific equipment, go to the icon next to your company name after logging in. Here you can add company-specific bit size, connectors, pipes, fluid, solids, and rocks. Just put in the details and press Save. The new equipment will now appear in the library during your well planning.

Individual level

To add user-specific equipment, go to the icon next to your name after logging in. Here you can add user-specific bit size, connectors, pipes, fluid, solids, and rocks. Just put in the details and press Save. The new equipment will now appear in the library during your well planning.